Training

Management Skills and Leadership Development 30 Day Course


Description
Keep track of your progress!

Easy to view on your Cell Phone and Desktop/Laptop!

Self-Paced portal access for 30 days!

Timeline with Excel Export for Employer/Employee usage reports!

***Optional Master Certificates available at the end of each lesson including a "Master Certificate in Business Management" (for a minimal cost).

Great managers understand their role in a business and know about organizational structure and strong leadership. The fact that you are reading this shows you not only have the interest and desire to succeed in management, but to truly be a great manager and a strong leader.

This 10-lesson management and leadership training course will give you the management skills needed to direct your employees, and the leadership skills needed to inspire your employees. You will also learn the basics in business, similar to those taught in an MBA course. This crash course approach to business management will give you a better understanding on how a business functions, and an overview of each of the major departments that help run a business.

This course is optimal for learning people management skills, organization, teamwork, hiring, conflict management, delegation, communication, and Business Basics for the new manager to the seasoned professional which includes many "Tips for First-Time Managers."

By combining practical management and leadership skills, with theoretical business school studies, you will be able to handle the realistic everyday scenarios with the utmost confidence. This course will give you the insightful knowledge you need to become an all-around great manager.

Thank you and good luck in your future management endeavors,
MasterClassManagement.com
Content
  • COURSE INTRODUCTION
  • Course Introduction - Video
  • Course Introduction - Text
  • Lesson 1 – How to be a Great Manager through Strong Leadership
  • Lesson 1 - Introduction Video
  • 1. Lesson 1 - Introduction - Those who succeed in Management are Great Leaders
  • 2. Leadership Skills - Five key points to Strong Leadership
  • 3. Great Leaders are never 100% satisfied
  • 4. 101 Tips, Tricks & Secrets to Success
  • 5. Part 1 - Employee Interaction - Tips 1 through 27
  • 6. Part 2 - Professional Advice - Tips 28 through 53
  • 7. Part 3 - Personal Advice - Tips 54 through 81
  • 8. Part 4 - Words of Wisdom - Tips 82 through 101
  • 9. A short story about Leadership
  • Lesson 1 - Conclusion Video
  • 10. Leadership Management Lesson Summary & Slideshow Presentation
  • 11. Lesson 1 Exam with optional "Master Certificate in Leadership Management"
  • Lesson 2 – How to Manage and Organize your Department to Meet the Goals
  • Lesson 2 - Introduction Video
  • 1. Lesson 2 - Introduction - How to be a Great Manager and Guide their Employees
  • 2. The 7-S Model and how it can help improve your organization
  • 3. Manage your Department to its Optimum in 10 Steps
  • 4. Step 1 – Determine your part in the company’s Goals and Objectives
  • 5. Step 2 – Absolutely know what’s expected of you as Manager
  • 6. Step 3 – Fully know the company’s products, services and systems
  • 7. Step 4 – Establish goals and objectives for your department
  • 8. Step 5 – Strategize, plan and structure to meet the objective
  • 9. Step 6 – Get the right people you need to meet the objective
  • 10. Step 7 – Get the right materials to get the job done right
  • 11. Step 8 – Get your staff all of the training it needs
  • 12. Step 9 – Organize it all to put the plan into effect
  • 13. Step 10 – Monitor and control it all to keep it running smoothly
  • 14. A short story about structuring a department
  • 15. Organizational Management Lesson Summary and Slideshow Presentation
  • 16. Lesson 2 Exam with optional Master Certificate in Organizational Management
  • LESSON 3 - HOW TO MANAGE YOUR EMPLOYEES AND BUILD A STRONG TEAM
  • Lesson 3 - Introduction Video
  • 1. Lesson 3 - Introduction - Get the most from your employees and work as a team
  • 2. Shape the individual and build the team in 5 steps
  • 3. Step 1 - Create and Develop a Strong Team
  • 4. Step 2 – Motivate Professionally and with Respect
  • 5. Step 3 – Recognize and Praise Great Work
  • 6. Step 4 - Evaluate and Appraise employee performance
  • 7. Step 5 - Compensate and Reward a job well done
  • 8. People Management Skills - Managing Different Personalities
  • 9. A short story about building a strong team
  • Lesson 3 - Conclusion Video
  • 10. Team Management Lesson Summary and Slideshow Presentation
  • 11. Lesson 3 Exam with optional "Master Certificate in Team Management"
  • Lesson 4 - HOW TO HIRE & RETAIN THE RIGHT PEOPLE
  • Lesson 4 - Introduction Video
  • 1. Lesson 4 - Introduction - The goal is to hire and keep the best people
  • 2. First off, do you really need to hire someone?
  • 3. Creating the right job description to find the right person
  • 4. How to find the right person to hire
  • 5. What to look for in an interviewee
  • 6. Job interview questions to ask
  • 7. Questions you should not ask
  • 8. Checking their references
  • 9. How much should you pay?
  • 10. Making the final offer
  • 11. Employee on-boarding and orientation process
  • 12. Employee Retention - How to keep your staff happy and high morale
  • 13. A short story about hiring and keeping employees
  • 14. Employment Management Lesson Summary and Slideshow Presentation
  • 15. Lesson 4 Exam with optional "Master Certificate in Employment Management"
  • LESSON 5 - HOW TO DEAL WITH CONFLICT, PROBLEMS, DIFFICULT EMPLOYEES & FIRING
  • Lesson 5 - Introduction Video
  • 1. Lesson 5 - Introduction - The toughest part of the job…
  • 2. Dealing with Conflict at Work
  • 3.Dealing with Violence, Bullying, and Anger in the Workplace
  • 4. Dealing with Difficult Employees
  • 5. Dealing with Poor Job Performance and Required Expectations
  • 6. Dealing with Attendance
  • 7. Dealing with Firing or Laying off an Employee
  • 8. A short story about conflict in the workplace
  • Lesson 5 - Conclusion Video
  • 9. Conflict Management Lesson Summary and Slideshow Presentation
  • 10. Lesson 5 Exam with optional "Master Certificate in Conflict Management"
  • LESSON 6 - HOW TO DELEGATE, MANAGE TIME, SOLVE PROBLEMS & MAKE RIGHT DECISIONS
  • Lesson 6 - Introduction Video
  • 1. Lesson 6 - Introduction - How to get it done with the least amount of stress
  • 2. How to Delegate Confidently
  • 3. How to Multitask and Prioritize
  • 4. Keeping Stress under control
  • 5. Time Management Skills
  • 6. Problem Solving and Decision Making
  • 7. A short story about delegating
  • Lesson 6 - Conclusion Video
  • 8. Analytical Management Lesson Summary and Slideshow Presentation
  • 9. Lesson 6 Exam with optional "Master Certificate in Analytical Management"
  • LESSON 7 - HOW TO GET YOUR POINT ACROSS BY THE ART OF BUSINESS COMMUNICATION
  • 1. Lesson 7 - Introduction - Getting your point across clearly and concisely
  • 2. Business Writing
  • 3. Communicating Verbally in Business
  • 4. Holding a Meeting - Business Essentials
  • 5. Participating in a Meeting
  • 6. Preparing & Delivering a Management Presentation - PowerPoint Example
  • 7. Communicating Change to your Employees
  • 8. A short story about giving a presentation
  • 9. Communications Management Lesson Summary and Slideshow Presentation
  • 10. Lesson 7 Exam with optional Master Certificate in Communications Management
  • Lesson 8 – Business Basics Part I – Business Types, Ethics, Economics & Finance
  • 1. Lesson 8 - Introduction - How the money and the business flows…
  • 2. The Different Business Types
  • 3. Business Ethics and Law
  • 4. Basic Economics Overview - Supply & Demand, GDP and what is "The Fed"
  • 5. Corporate Finance Overview
  • 6. Financial Accounting and Managerial Accounting
  • 7. Financial Statements - The Balance Sheet
  • 8. Financial Statements: The Income Statement
  • 9. Financial Analysis Tools – Ratios
  • 10. What is the Cash Flow Statement?
  • 11. Accounting and the Accountant
  • 12. Accounting for Inventory and Depreciation
  • 13. Setting up a Budget for your Department - Statement of Operations – Capex
  • 14. Financial Management Lesson Summary and Slideshow Presentation
  • 15. Lesson 8 Exam with optional "Master Certificate in Financial Management"
  • LESSON 9 - BUSINESS BASICS PART II - OPERATIONS MANAGEMENT & CUSTOMER SERVICE
  • 1. Lesson 9 - Introduction - Operations Management - Engine of the organization
  • 2. Operations Management - The day-to-day running of a company
  • 3. Operations Management - Basic Decision Making Tools
  • 4. Quality Management
  • 5. Supply Chain Management (SCM)
  • 6. Inventory Management
  • 7. Disaster Planning and Recovery
  • 8. Customer Service – Customer Care and Technical Support
  • 9. IS and IT – Also known as Information Services or "The IS Department"
  • 10. HR – Human Resources
  • 11. Operations Management Lesson Summary and Slideshow Presentation
  • 12. Lesson 9 Exam with optional "Master Certificate in Operations Management"
  • LESSON 10 - BUSINESS BASICS PART III - MARKETING & SALES
  • 1. Lesson 10 - Introduction - Marketing Management - Get the word out & Sell it
  • 2. What is a Market and the Marketing Department?
  • 3. What are the Five Marketing Philosophies?
  • 4. Market Research
  • 5. Analyzing your Customers and Competitive Market Strategies
  • 6. Market Segments and Targeting your Market
  • 7. The Marketing Mix or “The 4 P’s of Marketing”
  • 8. Product - Number 1 of the 4 P's in Marketing
  • 9. Price - Number 2 of the 4 P's in Marketing
  • 10. Place (Distribution) - Number 3 of the 4 P's in Marketing
  • 11. Promotion - Number 4 of the 4 P's in Marketing
  • 12. People, Process, & Physical Evidence (Packaging) 3 of the 7P's in Marketing
  • 13. Positioning the Product
  • 14. Market Opportunities
  • 15. The 5 C’s of Marketing and Strategic Marketing Basics
  • 16. Creating a Marketing Plan
  • 17. Marketing vs. Sales
  • 18. Sales Types, Process, Tactics and Growth
  • 19. The Sales Force – Size, Organizing, Training and Motivating
  • 20. Customer Relationship Management or CRM
  • 21. Marketing Management Lesson Summary and Slideshow Presentation
  • 22. Lesson 10 Exam with optional "Master Certificate in Marketing Management"
  • COURSE CONCLUSION Video
  • Course Conclusion - Video
  • Management Skills and Leadership Development Course Final Exam
  • Final Exam with optional "Master Certificate in Business Management"
  • Course Conclusion Acknowledgement
  • Course Completed Acknowledgement Check Off
Completion rules
  • All units must be completed